You might think choosing a commercial cleaning program to maintain their facility would be a relatively easy task. Most maintenance managers associated with facilities, responsible for overseeing the cleanliness and health of their building, understand this is not as simple as it sounds. The kind of facility and its needs dictate the services required. The appearance of the facility plays a large role in the success from the business, whether it is a supermarket, store or even a hospital. A dirty look always makes a bad impression! With cleaning being an $80 billion dollar market, there is an extensive list of commercial cleaning services, some of which have decided to franchise. They range from small, mid-size and large, and all have their own menu of services to offer. So , exactly what are some things to look for when making a decision?
Let’s start with the facility plus size. Depending on the kind of business and size of your facility helps narrow down the list of commercial cleaning services to research. Do you have multiple locations requiring service? Next, decide on the services you require; the type of surface(s) that need to be cleansed, and what kind of frequency are you looking for? Lastly, decide on your budget. Once this listing is in place it is time to start the interview process. Write down all your questions.
For a mid-size to large facility there are most likely more than one area or type of areas to be cleansed. Whether it is a supermarket, retail space, school, hospital or even a warehouse, everywhere has floors to be cleaned plus maintained. But what kind of surface could it be? Is it ceramic, vinyl, concrete, carpeting? Don’t forget the windows. If it’s the supermarket you may require department cleansing, such as meat rooms, bakery, deli & hot foods, etc … Is it a hospital? Hospitals and schools have their own level of “clean” to maintain, with strict rules, regulations and procedures to be followed. Choosing a larger commercial cleaning service who offers a diverse menu of services being your best choice. Make sure to add to your list commercial cleaning service franchises, as they tend to always offer the providers you will most likely require and can offer them to multiple locations should you require this.
Here are a few important questions to assist you make your decision on the choosing the right cleaning services:
1 . What services do these people specialize in?
2 . Are they a franchise company? Can they service multiple areas if necessary?
3. Do they have the particular man-power to accomplish the services you require?
4. What is their experience?
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What kinds of cleaning products do they use? and why?
6. What types of clients perform they currently provide services regarding? Do they have experience with other businesses like yours?
7. Do they have got references? A commercial cleaning business who will give you at least 3 recommendations of current clients also is a strong indication this company is confident of their abilities to provide the services you need and in the way you deserve to have your facility appearance.
You want to look for a well rounded commercial cleaning service which has a proven history of retaining its clients. After all you don’t want to have to keep repeating the employing processing. Review the answers to questions carefully to help narrow your own list of possible cleaning services to pick from. Before making your final selection there are a few additional items just as important in the decision making process.
Does the company have liability insurance and is it enough to protect you against a potential liability claim arising from the cleaning? Do these people maintain worker’s compensation insurance for his or her workers? Most states require this type of insurance. Don’t just take the cleansing company’s word stating they have insurance coverage. Many companies do not carry insurance, or only carry a minimal quantity. Get a copy of their insurance certificate. If you hire them insist on becoming added as a certificate holder and extra insured, so you are updated with a brand new certificate when it expires or when the policy is cancelled.
Every trustworthy commercial cleaning service will be pleased to provide proof of insurance. Choose an industrial cleaning service that has insurance to protect you and your commercial facility in case of damage to your property and injury to the cleaners while they are on your property.
Cleaning Products & Equipment:
For Your Security before you hire the commercial cleansing service go through the facility to find out the actual plan to use on the various surfaces. Many inexperienced commercial cleaners use the wrong products or use the right products improperly. Some in-experienced cleaners even use the wrong equipment. This can result in permanent damage or stains for your property. A reputable and experienced firm will gladly take the time to tour your facility, see the work which must be done and even assist you in developing a plan to keep the facility clean and shiny.
Ask the commercial cleaning service for a cleaning directory which will list all the services performed for each cleaning. This check list or “work order” should be signed by management in order for the commercial cleansing contractor to submit billing. This particular insures you will only pay for services that have been provided to your satisfaction.
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly also for any incidental services which may arise during your contract with them. So they are usually cleaning your floors three times per week? But , what if something occurs in order to require a strip and wax of the floor area? How much will that will cost? A reputable commercial cleaning services understands budgets and will understand your need to have an idea, if not a solid dollar amount for the types of services necessary or which may become necessary.
Finally, policies. Ask to see the companies insurance policies on types of payment they accept, their cancellation policy and if they provide a guarantee.
Choosing a commercial cleaning assistance does not have to become a time consuming task if you use the information from this article as a tool to assist you in making a choice. A industrial cleaning service that takes the time to answer all your questions, who requires the time to survey the facility and has a thorough knowledge of the services to be performed is more likely to meet and most probably will exceed your expectations!